“ClickSWITCH has really made a tremendous impact on the way we service both our newest members and existing members of the Credit Union. Being able to seamlessly transfer our member’s direct deposits or get automatic payments set up with a few clicks saves time and increases our ability to put the member at ease about making the switch to Global!
We have seen the most impact with implementing switches to our new account process and using the integration through our Core System to seamlessly add information. This really simplifies the process for our Member Service Representatives to relieve any stress for our members. In addition, adding ClickSWITCH to our online banking platform makes it easy for our members to self-help in one place if they want to with a very user-friendly platform.
Also, from the planning stages of implementing ClickSWITCH to present day, the support team at ClickSWITCH has always been ready and eager to help us with questions, concerns, updates, and reporting. The service level from their team to ours is unmatched!”