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Tracy Downs

Director of Client Success


Tracy Downs is the Director of Client Success at ClickSWITCH. She provides consultative guidance, support and training for ClickSWITCH clients during the onboarding process through the entire lifecycle of the relationship to address their current and future needs.

Prior to joining ClickSWITCH, she was the Marketing Director for a credit union in Alabama and worked in the credit union space for over 14 years. She obtained a Marketing Strategy education from Cornell University and became a certified eMarketer/Mobile Marketer/Associate in Social Media Marketing in 2014.